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The player from Australia noted that the casino hadn’t paid out his winnings due to a first deposit bonus being mistakenly activated, despite him personally turning it off. However, the player did not provide further information despite multiple requests from our team. As a result, we could not proceed with the investigation and had jest to reject the complaint. The player from Australia had her winnings cancelled by HellSpin Casino after she submitted a withdrawal request, due to allegedly betting a larger amount than was permitted. She had argued that she only wagered larger amounts once the wagering requirements had been met. The player also highlighted that, unlike other casinos she had played at, HellSpin Casino had allowed the larger bet owo jego through, which she perceived as a trap.
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We had advised the player jest to contact her payment provider for an investigation, as the casino could not resolve this issue. However, the player did not respond owo our messages and questions, leading us to conclude the complaint process without resolution. The player from Portugal faced difficulties withdrawing their winnings after several deposits, encountering repeated document requests that were deemed insufficient aby the casino. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading jest to frustration with the process. The Complaints Team extended the response time for the player jest to provide necessary information, but ultimately, due jest to a lack of response, the complaint was rejected. Bonuses for new and existing players are a way for internetowego casinos owo motivate the people jest to register and try their offer of games.
Most withdrawals via digital methods are processed within a few hours, often under dwudziestu czterech hours. Pula cards or transfers might take a bit longer — usually 1-wszą jest to trzech business days. To speed things up, make sure your account is verified and all your payment details are correct. In order owo start playing for real money at HellSpin Online Casino, you will have owo register first. Thanks to the registration and verification of user data, the site becomes safer and protects players from fraud.
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The player from Canada had complained about the casino not paying out his winnings from roulette. Despite having raised the issue multiple times, the casino maintained there was no irregularity and did not resolve the trudność. We had requested additional evidence from the player owo proceed with the case, but due jest to a lack of response, we were unable jest to further investigate or provide potential solutions. The complaint was eventually rejected due to the player’s non-communication. The player from New Zealand had requested a withdrawal prior owo submitting this complaint. We advised the player to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint.
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The player from Greece had his winnings confiscated żeby Hell Spin Casino for exceeding the maximum allowed bet while using an active nadprogram. He intended jest to communicate with authorities regarding the incident, feeling wronged aby the casino’s actions. However, as the player did not respond to the team’s inquiries, the complaint państwa unable jest to be pursued further and was rejected. Browse all bonuses offered aby HellSpin Casino, including their w istocie deposit bonus offers and first deposit welcome bonuses. HellSpin’s Live Casino is designed for an interactive experience, allowing players jest to communicate with dealers and other players via czat.
